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NUUO Remote Live viewer

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Contents

Running

  • bandwidth / PC spec not enough (ask for bandwidth information. run information collector)
  • remote live view config can't be saved (running as windows admin? IE or AP? abnormal shutdown?)
  • how to run remote live view on two monitors (wiki)
  • max connection exceeded (raise the limit)
  • I need to run remote live view on more than 2 monitors (run ap and IE)
  • on vista, web live view issues error message (missing or corrupted files) (turn off UAC or run as admin)

Connection

  • cannot connect. / frequent disconnection (check network environment. port forwarding. check network service. cameras disconnect frequently as well?)
  • network service available. password correct, but can’t log in. (black/white list)
  • port forwarding is not enabled (check website)

Video / Audio

lagged video / corrupted image (network, pc spec) transcoding (give doc) blank image (wait for i-frames)

Permission

why can’t we see certain channels? (go to config -> user account)

Web-based

  • ActiveX certificate error / ActiveX needs to be re-installed (remove IE components.)
  • I can't run with Firefox (Use IE)
  • IE crash (OS version, IE version, remove toolbar)
  • I need SDK for getting live video and playback (dig out background, sign NDA, relay to Butter)
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