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NUUO Remote Live viewer
From NUUO Wiki
Contents |
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Running
- bandwidth / PC spec not enough (ask for bandwidth information. run information collector)
- remote live view config can't be saved (running as windows admin? IE or AP? abnormal shutdown?)
- how to run remote live view on two monitors (wiki)
- max connection exceeded (raise the limit)
- I need to run remote live view on more than 2 monitors (run ap and IE)
- on vista, web live view issues error message (missing or corrupted files) (turn off UAC or run as admin)
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Connection
- cannot connect. / frequent disconnection (check network environment. port forwarding. check network service. cameras disconnect frequently as well?)
- network service available. password correct, but can’t log in. (black/white list)
- port forwarding is not enabled (check website)
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Video / Audio
lagged video / corrupted image (network, pc spec) transcoding (give doc) blank image (wait for i-frames)
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Permission
why can’t we see certain channels? (go to config -> user account)
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Web-based
- ActiveX certificate error / ActiveX needs to be re-installed (remove IE components.)
- I can't run with Firefox (Use IE)
- IE crash (OS version, IE version, remove toolbar)
- I need SDK for getting live video and playback (dig out background, sign NDA, relay to Butter)
