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Can't find hardware device. Please check your PCI slot

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First, esure that your PCI card and drivers were installed correctly.

You could check it in device manager as follows:

1.)Please right-click [My Computer] -> [Manage] -> [Device manager]

2.) Click [Sound, video and game controllers]

3.) Note: If a SCB-5008 card is installed, it would show two H.264 as [Series V2]. Please refer to the picture below.


IMAGE:Why do I get Cannot find hardware device1.jpg

  • (4)It depends upon your devices. Please also refer to the table in second page and check if all drivers are successfully installed.


Product model Driver
SCB-G3-1000 1*BT878, G3 Audio Capture & 1*BT878, G3 Video Capture
SCB-G3-2000 2*BT878, G3 Audio Capture & 2*BT878, G3 Video Capture
SCB-G3-3000 4*BT878, G3 Audio Capture & 4*BT878, G3 Video Capture
SCB-4016 1*AM16R480 Video/Audio Card
SCB-5004 1*NUUO H264 Series V2
SCB-5008 2*NUUO H264 Series V2
SCB-5016 4*NUUO H264 Series V2
SCB-7004 PCIe 4CH DVR Board
SCB-7008 PCIe 8CH DVR Board
SCB-7016 PCIe 16CH DVR Board


  • If all drivers were successfully installed but the same problem still happens, please try to install this card in another PCI slot or other PC.
  • If those methods above don’t work, please contact NUUO CSD eHelpdesk.
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